Working with the render farm

Step-by-step guide to
working with our render-farm.

How to sign up?

To sign up to our online service click the "Sign Up" button in the right top right corner or use this link.

How to calculate the cost?

We created a special Megacalculator to help you figure out the approximate cost of rendering your project.
If your CPU is not on the list, use the Cinebench R20 value.

Which plan to choose?

You can choose Light, Standard, Pro or Business plan in the online service interface. To learn more about our plans, follow the link.




Important:

Light plan is ideal for rendering single tasks/scenes.
Standard allows rendering 3 tasks simultaneously.
Pro allows rendering 5 tasks simultaneously.
Business allows rendering 6 tasks simultaneously.

How to replenish my balance?

To replenish your balance go to the Add to your balance tab.
You can get a volume discount if you buy a bigger pack of MHs.

How to get my Welcome bonus?

If you are using our service for the first time, you can get Welcome bonus by confirming your phone number in the dedicated tab of your account. This bonus is perfect for testing our render farm.

How to prepare the scene for the render farm?

Pack your scene with our Megaplugin using the instructions.

If you are using XRefs, merge them before packing your scene. To do so open the XRef Scene tab, pick the necessary objects and press the Merge button.



Upload your scene – click the yellow "Add scene" button at the top of the pageat the Project manager tab.

After clicking the button, you will be sent to the "Upload scene" page, where you will find a download link for our Megaplugin. If you previously uploaded a scene, but did not send it for verification, select the already loaded scene and click "Next". If you are interested in additional ways to upload a scene, click the "Read more" link at the bottom of the page.

How to change my rendering properties?

After upload is complete, our service will read the scene properties automatically. If you want to change any settings, do it in the "Specify settings" tab. Our interface matches 3ds MAX so you won't have any problems understanding it.

At the bottom of the screen you will see additional properties: distributed rendering, version and RAM size.


Distributed rendering

IMPORTANT: When rendering a static image, it does not make sense to use the most expensive and fastest plan. It's better to choose "distributed rendering" in the settings. With this the scene will be rendered on 40-80 CPUs simultaneously, and it will save your time. Be aware, though, that the cost will increase by approximately 30%.

Be aware, that 1 minute of distributed rendering costs 10 minutes of your balance. Additional expenses will increase the total cost by another 20-30%.


Version

Choose the version of 3DS MAX and the rendering engine used to create your scene. If there is no exact match on the list, choose the version above yours.

Never choose a Corona or V-Ray version lower than the one you created your scene in!

RAM size

Select the amount of RAM you need to render your scene. This will help us balance the farm load and reduce the waiting time.

Be aware that waiting time listed in the selection scroll is an approximation! Generally, the higher the RAM size is, the fewer computers we have with this RAM size, and the higher the chance is that they will be occupied. It is also not optimal to render smaller and less demanding scenes on the most powerful servers. If you are not sure which RAM size to choose – look it up in our FAQ.


Be careful with denoising. Many render engines (including Corona Renderer and V-Ray) use a single processor during denoising, and during distributed rendering all other CPUs will go on standby, but you will still be charged for renting them.

If you want to avoid this and save on denoising follow the instructions here.


You can now track your project's status:

  • QUEUED - your project is in the queue
  • STARTED - your project is being prepared to run

  • RUNNING - rendering is in process

While your scene is running, click "Detail" to see a preview and an approximate finish time.

  • FINISHED - rendering is finished

  • HOLDED BY ADMIN - your project was paused by the render farm administrator.
Click the "Why?" link, to view any notes written by the administrator for the reason for this pause.
If you don't see the explanation, feel free to contact our tech support from your account to make sure the issue is resolved quickly. Usually, it means there were problems uploading your scene.

  • HOLDED BY BILLING - your balance reached zero and our system stopped your projects.


After a successful upload and start of your scene, you can monitor the process of rendering in the preview.

How to download the results?

After your scene is done rendering you can download it by clicking the Download files link next to your task.

Attention! If you have more than 50 frames or their size is more than 200 MB, it is better to download them using FileZilla.

Download FileZilla here and install it. When you open it for the first time you’ll see this screen:

Fill in the following data at the top:

Host: online.megarender.com

Username: your email that you used to register in our online service

Password: your password for online service account

Port: 21

Then click the Quickconnect button.

If you get a warning message, just click OK and it will disappear.

Now on the left side you see your folder structure, while on the right side you see your account folders. Each project is stored in a separate folder. Double-click on the needed project and then on the task folder.

To download render results drag the “renderoutput” folder to the left side of the screen, where you opened the needed directory. Depending on the size of the files, download can take several minutes.




REMEMBER: All the uploaded files are stored on our render farm for 30 days. You can prolong this time by contacting our tech support.


How to install our plugin?

1. Download the plugin using this link.

2. Make sure to close all the running instances of 3ds MAX.

3. Launch the installer you downloaded previously.

4. On the version page, choose which 3ds MAX version to install the plugin for. Note, that you’ll need to install plugins SEPARATELY for each 3ds MAX version.


5. The last page of the installer will show how to access the plugin.


How to use our plugin?

1. Remember, that before starting the export, you have to merge all the XRefs into the main scene.

2. Launch the plugin from the “Rendering” menu by clicking “Export for MegaRender”.


3. The plugin will start gathering information about all the assets used in the scene. Depending on the complexity of your project, it can take up to several minutes.

4. After the analysis is complete, you’ll be able to see all the gathered assets in the “Assets” tab, divided by categories: Bitmap, Cache, and Sequence. In the “Notifications” tab you can see the descriptions of possible errors. Red critical errors must be fixed prior to sending the scene to the farm by clicking the “Fix” button. Yellow notifications warn you that your software version may not be supported on the farm; you can ignore these.


5. All the assets with errors will be displayed first in their category. Remember, that some of them can be in a different category and show up at the bottom of the list.

6. The assets with errors can have two types of icons next to them. X – means the required asset is missing, and ! - means the asset file is damaged. You can find the missing file by clicking “Pick”, or if you are sure this asset is not needed in the scene, click the “Skip” button. If you choose “Skip all missing” button, the plugin will skip all the assets with errors and won’t export them. Remember, all of the skipped texture and cache files won’t be received by our render farm and won’t appear on the final image.


7. After all the assets are either found or skipped, click “Save and Zip” to create an archive for the export. Choose the name for it and the folder to save it into. Upload this archive to the render farm through the online service.



If you encounter errors while working with the plugin, you can see the common solutions here.

I see an error while using the plugin, what does it mean?

The following is a list of common errors appearing during packing of the scene and solutions to them. If you encountere a problem not listed here contact our tech support and include a screenshot.


1. There is an empty line next to an X icon in the “Assets” tab. There is probably an empty link to a texture in one of the materials. You can just skip this texture by clicking “Skip”.


2. Invalid camera name. The camera name contains special symbols or letters of non-Latin alphabets. You can click “Fix” to automatically rename the camera, or click “View” to open the camera properties and rename it manually.

3. Invalid file name. When naming the export archive, use only Latin letters, numbers and the underscore sign. Otherwise the plugin won’t let you save the file and will show this error.


4. Latest 3ds MAX updates are not installed. Plugin may work incorrectly. OR Please install Update 2 for 3ds Max 2019. Commonly, earlier versions of 3ds MAX contain bugs that can interfere with the correct work of our plugin. Installing the latest service packs can help fix the problem. Clicking the “Fix” button will take you to the download page of these latest updates.

5. Render Farm doesn’t support ‘ART Renderer’. You chose an unsupported render engine in your scene properties. If you want to render your project on our render farm using the online service, create your scene with V-Ray, Corona renderer, Mental ray or Scanline.

6. Corona renderer version is outdated. Plugin may work incorrectly. We support Corona renderer versions 2, 3.2, 4.1 and 5.2. Exporting a scene from earlier versions may lead to rendered artifacts and unexpected errors.

7. Render Farm does not support the ‘Viewport selection’ render selected mode. Please, use ‘Include/Exclude list’ setting. You chose “Viewport selection” mode as “Render selected” option on the Corona Renderer “Scene” tab. Our render farm doesn’t support this option, but you can use “Include/Exclude list” instead.


8. Lens file is not specified for physical camera OR Distortion map is not specified for physical camera OR Lut file is not specified for camera OR Multi-Pass Effect is not supported for camera. For these errors, the plugin cannot find files with lens, distortion, LUT or multi-pass effect options for one or more cameras. You can select a path to these or skip them, but be prepared for rendering results that may differ from those you expect.

9. Render Farm does not support scenes with XRef. Please merge all XRefs into primary scene or click ‘skip’ to ignore them. You haven’t merged the XRefs files before exporting. If you don’t know how to do this use our guide.

10. This scene doesn’t have a camera. There is no camera in your scene, and such a project can’t be rendered on the render farm.

11. Scene contains 5 malware scripts. Your 3ds MAX software has been infected by a virus, and your project contains malware scripts. You can click “Fix” and our plugin will remove all the virus code known to us. You'll then be able to export and upload the scene for rendering. However, we still recommend properly cleaning your system of the viruses.

12. Various asset errors. You can find the list of assets with errors in the “Assets” tab.

Scene contains 5 missing assets. - Some files are missing.

Scene contains 3 corrupted assets. - Some files are damaged/corrupted.

Scene contains 2 assets with missing content. - Sequence files contain links to missing files.

Scene contains 4 assets with invalid filename. - Some assets have invalid names. Please use only Latin alphabet, numbers and the underscore sign.

Scene contains 3 assets with invalid file type. - Files with this type/extension are not supported on the render farm. Please convert or skip them.

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